The Business of Delivering Legal Services: Webinar Recap

helloquence-5fNmWej4tAA-unsplashBy way of an introduction to her Business of Delivering Legal Services course for Suffolk Law’s online Legal Innovation & Technology Certificate program, our own Mary Juetten gave a webinar with the fine folks of Suffolk Law to discuss what the course has to offer for attorneys and others adjacent to the legal industry, as well as a brief overview of the principles and ideas that the course imparts in hopes of bringing change a few attorneys at a time to an industry slow to adapt. Here are a few of the key points of the session, which you can watch here.

Changes in the legal industry. Attorneys are seeing the need to change and re-imagine the legal industry and how legal services are delivered in order to meet the needs of customers, and that is what Suffolk Law’s program is focused on. The Business of Delivering Legal Services course is about the underlying foundation of providing those services in jobs across the spectrum of industry. The course takes a few hours a week for ten weeks, with discussion boards, knowledge checks and outside reading to stimulate interaction and conversation.

Legal is a business. For all the self-regard lawyers might have about their profession, working in the law is a business not unlike any other business; as such lawyers need to learn how to challenge existing practices and embrace change and technology, as well as the precepts of accounting and finance and data-driven decisions, if they hope to run that business efficiently. They’re ideas that apply whether you’re working in-house or for a big firm, and if applied can help lawyers keep up with with the industries changing around them.

Practical application. As part of the course, you’ll gain practical knowledge that you can apply to whatever industry you’re in and meet new people with whom you can share your ideas and even a similar mindset. For those not already inclined, you’ll learn a business acumen that is often sorely missing in law, and for those who aren’t lawyers themselves, an understanding of the industry and professionals within, as well as the challenges and changes the industry is currently grappling with. Technology true believers will leave armed with the knowledge of how to implement change in their own practices as well as the tools to help bring along others more resistant to introducing new ways of practicing law and managing their time and efforts.

Those are just the broad strokes of what you’ll learn during Mary’s course; if that sounds like something you might be interested in, you can learn more about Suffolk Law’s Legal Innovation and Technology Certificate program here.

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